We respect all our customer's privacy at all times.
is committed to supporting the national privacy principles for the fair handling
of personal information which set clear standards for the collection, access,
storage and use of personal information which we obtain as part of our business
Our respect for our customers
right to privacy of their personal information is paramount. We have policies
and procedures to ensure that all personal information, no matter how or where
it is obtained, is handled sensitively, securely, and in accordance with the
National Privacy Principles.
- Matters of which you
should be aware regarding information we may collect about you
- Our policies on the management
of personal information
- The information we hold
and how we collect, hold, use and disclose that information
- How you can check, update
or delete your personal details
- Our internet security
- Internet 'cookies' and
how we use them to save you time
compliance with applicable laws
What personal information do we collect and store?
If you wish to browse the
buybuildingsupplies.com.au website, you are not required to enter any personal
information, you will remain anonymous during your entire visit. To place an
order with buybuildingsupplies.com.au you must be a registered customer. So
that we can provide the services you are requesting, during the registration
process you will be asked your name, e-mail address, physical and delivery address
and phone numbers. At the time of registration you are invited to subscribe
to our newsletters which you may at any time unsubscribe via logging into your
takes measures to protect your personal information from unauthorised access,
loss, misuse, disclosure or alteration. We also destroy or permanently de-identify
personal information when you tell us that it is no longer required. The types
of measures we take vary with the type of information, and how it is collected
How is personal information used?
The personal information
you supply to us allows us to provide you with the buybuildingsupplies.com.au
service you request. To save you time and to make shopping with buybuildingsupplies.com.au
easier, we store your details so that the next time you log onto our site, you
do not need to re-enter that information.
We may also use your personal
information in other ways to provide you with superior service. For example,
providing you with the newsletter you requested us to send to you on registration.
Please note that in order
to operate the website or deliver a service we may sometimes share your personal
information with a sub-contractor e.g. the party who delivers your order. Where
this is necessary we obtain their undertaking to comply with the national privacy
principles for the fair handling of information.
How can you check and update your personal details and preferences?
You can view or change your personal information at any time by clicking
on, My Account. The My Account page contains a record of all the personal information
you have provided to buybuildingsupplies.com.au.
If you no longer wish to
receive buybuildingsupplies.com.au newsletters you can remove your name from
our list by logging into the buybuildingsupplies.com.au site, accessing "My
Account" and then clicking the Unsubscribe button.
How can you remove your personal details from buybuildingsupplies.com.au?
You can remove your personal
information from buybuildingsupplies.com.au by contacting our customer service
department using one of the following methods:
email us - using our contact
Telephoning : 02 9456 7100
Please allow 7 days for
your request to be processed. Once removed, you will not be able to use buybuildingsupplies.com.au
Is buybuildingsupplies.com.au secure?
To access your account
information or to place an order your must log into buybuildingsupplies.com.au
with your username and password. Your username and password protect you against
unauthorised access. You may, and we recommend that you do, change your password
No payment details are
taken online in the order or enquiry process and credit card transactions are
done offline. All customer's credit card information and other financial information
is stored on computers that are not connected to the internet - This ensures
that your personal information cannot be read by others or tampered with en
What are cookies and how does buybuildingsupplies.com.au use them?
When you first visit buybuildingsupplies.com.au,
shopping experience easier. It saves you re-entering certain details each time
you shop by recording your unique buybuildingsupplies.com.au customer number.
The customer number is then linked with our database that contains the information
you supplied to us on registration. Cookies themselves will not tell us who
More information about Privacy
law and the national privacy principles is available from the federal privacy
commissioner at www.privacy.gov.au